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Frequently Asked Questions
If you have questions about Zepto then you have come to the right page. Want to know how to use Zepto, what materials it works with, or how to reserve one? The answers are below.
General
Will Zepto actually fit in my wallet?
Yes, Zepto will fit snug inside of the credit card slot of your wallet.
Where do my vaporizable materials go?
The material is inserted at the top of the device in the atomizer pod chamber. Slide out the atomizer pod from the vaporizer body, remove the mouthpiece, place your material inside of the chamber, and then reinsert the mouthpiece. Slide the atomizer pod back into Zepto and you are good to go.
Is it easy to clean Zepto's atomizer pods?
The extract atomizer is an all ceramic atomizer that is very easy to clean. It is as simple as dropping it in a small bath of alcohol for a few minutes. No time to clean? The extract atomizer pods are also disposable, so cleaning is not even required. Just swap in a brand new pod and you are good to go.
E liquid atomizerThe e liquid pods are not intended for cleaning. Rather, similar to the extract atomizer pods, easily dispose of the e liquid pods and swap in a brand new pod when you are ready.
What do the lights on Zepto's LED gradient represent?
There are 3 primary functions of the gradient. The LED gradient visually displays the temperature of the atomizer to the user. As you cycle through the preset temperatures with Zepto, the lights will glow from left to right, green to yellow to red, signifying an increase in temperature and a higher output of power. The gradient will also display battery life, as well as provide a convenient flashlight function.
What materials is Zepto made from?
The body of Zepto is made from highly durable, aerospace grade aluminium. Our extract atomizer consists of a Black Zirconia Ceramic bowl and an all ceramic heating element. Our e liquid pod features a stainless steel airway.
If I have more questions, where should I direct them?
You can send us a message anytime through the contact page. We are more than happy to answer any questions you may have.
What vaporizable materials does Zepto work with?
Concentrates, extracts, essential oils and e liquids. Compatibility with more materials is coming soon.
How does Zepto work with multiple materials?
Zepto's proprietary and magnetically interchangeable pods allow users to easily switch between different vaporizable materials. Each atomizer pod has been precisely engineered to produce uniformly consistent vapor, for any material you choose.
How do you use Zepto?
The device is powered on by simply clicking the power button 5 times. To cycle through different temperature settings, click the power button 3 times. Every 3 clicks cycles through 1 preset temperature setting.
What temperature does Zepto reach?
There are 8 temperature output settings allowing the user to dial in their most enjoyable and preferred vaporizing temperature. The 8 presets also allow Zepto to meet the heating requirements for a variety of vaporizable materials.
How do I find out about news, discounts and pre orders?
You can find out about news, discounts and pre orders by joining our email list. By doing so, you will be considered a potential candidate for beta testing, receive exclusive emails and updates, and gain access to our pre order launch date. You can join the list here.
Pre Orders
When do pre orders for Zepto begin?
They will begin by the end of this year. The exact pre order launch date will be disclosed to our subscribers only.
If I place a pre order, will my card automatically be charged when my Zepto is ready to ship?
When you place your pre order, you will have the option before you check out to be charged automatically once Zepto ships, or instead to simply be notified once Zepto is ready to ship.
How does priority shipment of Zepto work?
Priority is tied to the optional deposit. Orders that include a deposit are placed ahead of standard pre orders and are the first to leave the warehouse once Zepto is ready.
How much will it cost to pre order Zepto?
Pre orders are completely free. However, you will also have the option to place a small $10 pre order deposit that goes towards your final purchase of Zepto. By placing a $10 deposit you receive priority as one of the first to receive Zepto, gain access to exclusive early bird pricing, and receive a gift with your order as well.
Will there be international shipping?
We will do our best to provide international shipping to wherever our customers are located. If ordering from outside of the United States, please send us a message and let us know where you are located along with your subscriber email address. This way we can consider your country when shipping Zepto internationally. We would like to get Zepto to you no matter where you are located.
Additional shipping fees may apply.
Where can I read the legal terms?
Everything about orders, payments, delivery and returns is set out in our terms and conditions, and our privacy policy explains how we handle your data.
Still have a question?
The team in Brooklyn replies to messages within one to two business days.